Terms & Conditions
The terms hereunder are set out to ensure a full understanding between “The Client” and “We/Our” Limo Service Denmark in relation to any “Job” that is undertaken that we choose to accept. All jobs will be completed to the best of our ability within the timeframe provided.
Limo Service Denmark was founded on a vision of providing the best service possible by utilizing the latest technologies and industry standards from start to finish.
We focus on presenting each and every client with a unique, one-of-a-kind extraordinary experience. We provide reliable, safe and professional service to corporate, consumer, and celebrity clientele. By concentrating on each client’s individual needs, we have established a reputation of being the most reliable and professional limousine service.
Acceptance
Our acceptance of your reservation implies that you agree to be bound by these terms & conditions, and governed by the laws of Denmark.
Limo Service Denmark cannot accept responsibility for delays caused by unforeseen circumstances i.e. traffic delays, accidents, breakdowns, severe weather conditions or any natural disasters.
Limo Service Denmark will use its own transport wherever possible but will use third party companies where appropriate or necessary.
Cancellation And Refund Policy
Any cancellation within 6 hours of booking start time will incur full 100% fee of job value.
Any cancellation within 24 hours of booking start time will incur a 50% fee until 6 hours prior to job commencement where clause will apply.
Payments once made are fully Non Refundable
Rescheduling is only permitted 24 hours before the date of booking.
Rescheduling is subject to availability
Changes to bookings should be communicated as early as possible.
Waiting Time / No Show Policy:
For hotel pickups, a 15-minute waiting time is allowed from the scheduled pickup time.
For airport pickups, a 45-minute waiting time is allowed from the flight landing time.
If a flight is delayed by more than 2 hours, a new booking must be made, and the initial bookings considered a no-show.
Refunds will not be issued if there is a ‘no-show’ or for cancellations of a booking where we have not received 24 hours notice before the scheduled arrival/meeting time.
No show bookings are subject to full fare charges.
If a passenger does not appear within the allowed waiting time after the scheduled pickup time, it will be considered a “NO SHOW.”
For airport pickups, if a passenger does not appear within 45 minutes from the flight landing time, it will be considered a no show and subject to full fare charges.
The cancellation must be made via email (nfo@limoservicedenmark.com) from which you will receive confirmation from us. If you do not receive an email your cancellation request has not been received. In that case please contact our office line on +45 91 555 486.
Damage / Responsibility
Clients are responsible for any and all internal & external damage that has occurred whilst the vehicle is partaking in the clients’ job, unless of course the Chauffeur or a third party unrelated to the job is at fault.
The Client will be billed accordingly for any repairs or valeting required in addition to any time lost to reinstate the vehicle to its previous condition. If upon first entry to the vehicle, the client spots any prior damage, they are to notify the Chauffeur immediately.
Limo Service Denmark retains the right to change the chauffeur for any job at any point during the booking.
Whilst we will do our best to ensure we are punctual, we cannot be held accountable for circumstances out of our control.
Extra Charges
We reserve the right to change the vehicle during the job as long as it is replaced for a similar vehicle and does not inconvenience the client, unless prior agreement.
Limo Service Denmark and all of its vehicles, including subcontracted, are fully insured for passenger and third party claims. Our third party coverage will not cover damage inflicted by the client. However, clients’ property is carried entirely at their own risk and Limo Service Denmark shall not be held accountable for any loss/damage arising.
The driver will at all times comply with applicable traffic laws. This also applies to compliance with local stopping and parking bans.
Payment
All bookings require credit card authorization or pre-payment by credit card or bank transfer.
If you wish to receive an invoice for payment after the service is completed, this has to be approved by Limo Service Denmark before confirming the booking.
Payment terms for any outstanding balance is strictly 8 days from job completion.
Online booking or via e-mail or telephone.
Personal data
We process your personal data and have therefore adopted this privacy policy, which tells you how we process your data. Limo Group is the data controller, and we ensure that your personal data is processed in accordance with the law.
By providing us with your contact details, email, telephone and address you permit us to contact you with any offers from us that we believe may be of interest to you.
We promise to never pass on your details to any third parties.
By placing an order through our Website, phone, or via email, you agree that you are legally capable of entering into binding contracts and you are at least over 18 years old.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: info@limoservicedenmark.com. By Phone: +45 91 555 486
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
24/7 Customer Support
A dedicated 24×7 customer support team always at your service to help solve any problem
By e-mail: info@limoservicedenmark.com. By Phone: +45 91 555 486